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iPad Display Issues with Stylus: Why Copy Pens Cause Touch Problems

iPad Display Issues with Stylus: Why Copy Pens Cause Touch Problems

Lately, we’ve been seeing more and more cases where customers report that the iPad display is “not responding properly” when using a pen. At first glance, it looks like a touch issue, but after testing quite a few of these, the pattern is pretty clear. In most cases, the display is actually fine. The difference comes down to the type of pen being used. When we test with an original Apple Pencil, everything behaves as expected. You can write normally, rest your hand on the screen, and the input stays stable. No jumps, no interruptions. But when we switch to a copy pen, things change. If you only use the tip, it often works okay. The moment you rest your hand on the screen while writing, you start seeing issues. Lines break, touch becomes inconsistent, or the screen seems unresponsive. That’s usually the moment customers think the display is defective. From a repair perspective, this is where things go wrong if you’re not careful with testing. If you only test quickly with a pen—especially without resting your hand—you might miss it. If you don’t ask what pen the customer is using, you might approve an RMA that shouldn’t be one. The easiest way to avoid this is to go back to basics when testing: First, use your fingers and check the full screen If touch works fine everywhere, that already tells you a lot Then test with an original Apple Pencil (your reference) Only after that, test with a third-party pen and simulate real usage (including resting your hand) That last part is important because that’s exactly where copy pens tend to fail. It’s not the screen struggling—it’s the pen not handling palm rejection properly. We’ve also found that asking the customer one simple question upfront saves a lot of time: “Are you using an original Apple Pencil?” In many cases, that alone points you in the right direction. If there’s still doubt, ask for a short video from the customer. You can usually see immediately whether it’s a display issue or just how the pen behaves when the hand is on the screen. Key takeaway If the display works fine with touch and behaves correctly with an original pen, then it’s not a screen problem. What looks like a defect is often just the limitation of a copy pen. Catching this early means: Fewer unnecessary returns Less back-and-forth with customers A smoother repair process overall      

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  • New era for the iPhone: The iPhone 12 arrives with 5G

    New era for the iPhone: The iPhone 12 arrives with 5G

    Apple has introduced the new generation of iPhones with the first 5G models. This is everything you need to know about the iPhone 12. The iPhone has just entered a new era: that of 5G. This was announced by Tim Cook after the typical introduction of iPhone presentation keynotes, in which the CEO of Apple talks about how popular his smartphone is, how well received it is by users, how easy to use it is and all while protecting our security and privacy.Apple has also worked with carriers like Verizon in the United States to deliver the best user experience with its first 5G iPhone. This connectivity helps deliver faster speeds, less congestion, and more security and privacy.5G comes to the four new iPhones announced this October 13. But there is much more: a new and more resistant design, a screen with more resolution and brightness, a chipset more powerful than ever and less environmental impact. 1. New Design Apple has introduced a new design on the iPhone 12, which now no longer has the curved edges of previous generations. It also features uniform manufacturing and new technologies are used to give it this new look.Also keeping 5G connectivity in mind, the antennas have now been placed around the aluminum frame. The glass cover is also new, and now they have called it Ceramic Shield. Apple says it is 4 times stronger than before.The 6.1 ”iPhone 12 is thinner, smaller and lighter than the iPhone 11, so you can also save on the impact it has on the environment. It is available in five different colors: black, white, red, green and navy blue. 2. Display Apple has also introduced the new Super Retina XDR display, which should offer greater pixel precision than iPhone 11, more brightness, an improved night mode, more resolution, increased dynamic range and much more. 3. 5G The new compatibility with 5G telephony is the main novelty of the new generation of iPhone. It is true that it goes a little later, but Apple excuses itself by assuring that it is the smartphone with the most 5G bands.In addition, the company has designed a system that is not only faster, but also smarter. That means that if the iPhone detects that you do not need 5G, it switches to LTE to save battery life, and returns to 5G when it thinks it is necessary. 4. A14 Bionic Chip How could it be otherwise, Apple has also presented the new chipset as the fastest in a smartphone. The A14 Bionic is the first to use 5nm processing technology. Its 11,8000 transistors achieve better performance and also lower latency in gaming.In fact, the company has also taken the opportunity to announce that for the first time in history the game of League of Legends: Wild Rift will be available for iPhone. This has been possible thanks to the new chip and the incorporation of 5G. 5. Cameras One of the most anticipated moments of the event has been when Apple has explained the new cameras of the iPhone 12, which are announced more powerful than those of the previous generation. They should improve low light photos and also night mode (on all lenses).The iPhone 12 has a new dual rear camera system, with a 12 MP (f / 2.4, 120º) ultra wide angle lens and a 12 MP (f / 1.6, OIS) wide angle lens. The cameras on the Pro models are also unsurprisingly better. 6. MagSafe Another outstanding novelty of the presentation has been MagSafe. Apple has improved the wireless charging of the iPhone and also the experience we have with it through accessories such as cases or chargers.That is why, with MagSafe, the company has designed a system of magnets that allows both the cases and the charging bases to better fit the iPhone. Apple launches a new collection of cases and chargers both designed by them and by Belkin. 7. Responsible for the environment Apple's offices and stores already operate 100% with renewable energy and the company has a goal that all its operations have zero impact on the environment within 10 years, in 2030.One of the steps to achieve this is, as you did with the Apple Watch, remove the power adapter from the iPhone 12 box. Also, in this case the Lightning EarPods will not be included. This will also make the box smaller and, therefore, have less environmental impact. 8. iPhone 12 mini he leaks in recent weeks had already announced it but Apple has released a new iPhone: the iPhone mini. Best of all, it has all the features and specifications of the iPhone 12, but in a more compact format. 9. Price and availability The iPhone 12 will have a minimum price of € 909 for the 64 GB model, but it can also be purchased with 128 GB and 256 GB of storage. On the other hand, the iPhone 12 mini has a minimum price of € 809 in the same capacities.Both one and the other can be purchased in advance as of this Friday, October 16 from 2:00 p.m. (Spanish time). The new iPhones won't hit stores or start shipping until a week later, on October 23. Fuente: Mac World: https://www.macworld.es/articulos/iphone/iphone-12-3780410/

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  • New Samsung Galaxy S21 Line

    New Samsung Galaxy S21 Line

    News Samsung Galaxy S21 and S21 +The Galaxy S21 Plus will have a powerful battery The battery capacity will be 4,800mAh, an increase compared to the 4,500mAh of the Galaxy S20 Plus, a phone that it will replace next year.A recent certification from China's 3C agency reveals that the next Ultra flagship in Samsung's lineup will carry a battery with the model number EB-BG998ABY that features a nominal capacity of 4,855 mAh. This will likely translate to a typical capacity of around 5,000 mAh.The alleged battery capacity that the Galaxy S21 Plus will have, a phone to replace the Galaxy S20 Plus, is already known.According to specialized sources, the battery in the new phone will be 4,800mAh, an improvement from the 4,500mAh capacity that the S20 Plus has. The increase in battery is natural, considering that with each generation new components are added that can be energy demanding. The Galaxy S21 would have a 65W load Sites specialized in Samsung discovered the existence of a new charger compatible with 65W and that it would be intended for the next high-end of the company.Samsung is working on a new battery charger that will blow your mind.According to several specialized sites, Samsung will have a new 65W charger that would be thought to be announced together with the Galaxy S21, a mobile expected for February 2021 and that would be compatible with this 65W load.Despite how interesting it is to think of a 65W charger in the Galaxy S21, it is possible that it does reach the market with this cell phone, but not in the box. Following in Apple's footsteps, Samsung would not include a charger in the box of its next cell phones as of 2021. If not included, Samsung would put this charger on sale for users who want the fastest possible charging speed.Samsung has not yet standardized the use of the fastest charge used by the company, the 45W. Not all its high-end models are compatible with this load and, once the 65W load arrives, there will be more differences on which mobiles are compatible with these different loads. The Galaxy S21 will have S Pen to compensate the disappearance of the Note series The Note 20 series, announced just a few weeks ago, would be the last of that family to hit the market, according to Asian reports.Samsung will merge the Galaxy S and Galaxy Note families starting in 2021, according to a Korean report.There are many media that already ensure that the merger will be announced during the first quarter of 2021. Among the main characteristics it is known that it will include an S Pen stylus for the first time. This accessory has been exclusive to the Note series, but Samsung will choose to retire this family starting next year.Rumors of the unification of both Galaxy families have been around for several years. The reasons behind this merger are several, but among the most important is the little difference between one series and the other. Both phones share many specifications, with slight (and not very noticeable) updates on the Note. The biggest difference between the two has been the Note's S Pen. The display of the Samsun S21 and S21plus would not be manufactured by Samsung amsung would not use its own screen in the Galaxy S21 as it would be in negotiations with the Chinese manufacturer BOE for the base model of the Galaxy S21 that would not have a 120Hz refresh rate, to be the screen provider for at least one of its next phones. high-end.SamMobile, a site specializing in Samsung issues, says that the South Korean firm is in negotiations for the BOE to provide screens for the base model of the Galaxy S21, a series expected for the first quarter of 2021. The rest of the phones of that series would have Samsung screen.Samsung is already preparing a change for the front camera of the Galaxy S21, a phone to be announced in 2021 and as a successor to the Galaxy S20, according to SamMobile. The highly reliable Korean site cites an Asian report from Clien (which we do not know about its reliability) and says that the front camera will have optical stabilization (OIS), a feature that will help make better selfies and videos with better stabilization.Samsung is testing two configurations for the phone, says the report on which SamMobile is based. A sensor would be half an inch with a resolution of 48 megapixels and the second option would be a slightly larger sensor, 12 megapixels and this would be the model with stabilization. Source: Cnet.com

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  • Samsung and LG manufacture the displays for the iphone 12

    Samsung and LG manufacture the displays for the iphone 12

    OLED displays for iPhone 12 are manufactured by LG and Samsung The new iPhones 12, unveiled a few days ago, have top-notch displays. For the first time, the entire new range is equipped with OLED displays. These for Apple are made by Samsung and LG We already have one of the most important mobile events of this year, the Apple Keynote, and four of them saw the light of iPhone 12. These are marked by 5G connectivity and, for the first time, all are equipped with screens based on OLED technology. This is not the first time that this type of screen has been transferred to the iPhone (this primacy has iPhone X), but for the first time all the newly introduced models are equipped with an OLED panel.For now, it is indeed Samsung Display that is making the displays for the iPhone 12 Pro and iPhone 12 Pro Max. In addition, the Koreans also make the screens of the iPhone 12 Mini. So who makes the screens for the iPhone 12? LG display makes the standard iPhone screens, according to a recent report.BOE was having the opportunity to be the default manufacturer for the iPhone 12, but evidently it did not meet some characteristics, so it seems that, at some point, Apple decided on Samsung Display and LG Display. Apple will be making a total of 70 million iPhone 12s by the end of this year. On the other hand, Samsung and LG are capable of providing a total of 80 million screens; although 60 million would be exclusively from Samsung Display.Samsung was also the top display maker for Apple last year. The Korean company manufactured 50 million panels for the iPhone 11. Therefore, if this year goes for more, that would mean that Samsung would be growing in this field by 20%.By next year, experts say Apple is expected to make a total of 220 million iPhones. If so, that would mean that Samsung Display would be making nearly 170 million panels for the iPhone 12 in 2021. Three different sizes Apple has introduced four new 12 iPhones, which have three different screen sizes. The smallest is the Mini version, measuring 5.4 inches, followed by a pair of iPhone 12 and 12 Pro with 6.1-inch screens and the largest is the Pro Max variant that offers a 6.7-inch diagonal. Because Apple has incorporated this type of display into all of its innovations, OLED manufacturers can rub their hands together because high sales are guaranteed. All the displays are Korean Not surprisingly, Apple has reached out to display specialists and companies who have vast experience with OLED displays (and not just). We refer, of course, to the Korean giants Samsung and LG. The two companies divide their work equally between the two models, and while Samsung supplies displays for the Mini and Pro Max versions, LG is in charge of deliveries for the iPhone 12 and 12 Pro. Big sales are expected Phones are always proud of their extremely high sales figures, and the new iPhone 12 family will certainly be the same. Apple plans to produce 70 million units on the new line by the end of this year, with Samsung and LG putting a 10% reserve on this number and should deliver a total of 80 million screens. LG will do better Samsung will supply a majority of Apple, namely 60 million units, and LG will supply the remaining 20 million. Last year, it only supplied about 5 million OLED panels to Apple, so it will improve quite significantly and Samsung will be better (shipped 50 million last year).In addition to this pair, the Chinese company BOE Technology also tried to supply screens to Apple, but failed in the first attempt. But there is talk that it should supply screens to the Cupertino giant next year. Sources https://isamarcial.com.mx/2020/10/16/solo-un-modelo-de-iphone-12-no-tiene-pantalla-oled-hecha-por-samsung/ https://nuevoperiodico.com/las-pantallas-oled-para-iphone-12-son-fabricadas-por-lg-y-samsung/

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  • How much does it cost to repair the iPhone 12 display?

    How much does it cost to repair the iPhone 12 display?

    Fixing the display of the iPhone 12 will cost you more than a new 5G mobile The iPhone 12 is already a reality since last October, when the iPhone 12 and iPhone 12 Pro began to be marketed.Since its launch we already have information on the price that it would cost us to repair the screens of these mobiles, which has always been the most expensive component to fix.As we all know, the four iPhone 12 models released by the company come with support for 5G networks but it is not the only feature that they agree on. Even if they are larger or smaller, all Apple smartphones boast a Super Retina XDR OLED screen, supported, like the rest of the components, by a 2-year warranty according to the law in Spain.This repair warranty, of course, does not cover accidental damage so if your iPhone 12 screen breaks, you will have to go through the box yes or yes. And it won't be cheap. How much does it cost to repair the iPhone 12 display? With the advent of OLED screens, the repair price of the new iPhone 12 has risen compared to the iPhone 11. Of course, you have to keep in mind that the iPhone 11 have an LCD screen. If we compare them with OLED panels, the price remains.As soon as the mobile suffers a blow or fall, the most likely part of the phone to be damaged is the screen. Also, this is the most expensive part to repair. Luckily (to say the least) Apple has kept the repair prices for the iPhone 11 Pro family, at least when it comes to repairing the iPhone 12 Pro screen. In the case of the iPhone 12. the price goes up. Repair iPhone 12 screen: € 311.10 Repair iPhone 12 Pro screen: € 311.10 The fact that the iPhone 12 now mounts an OLED panel, unlike the iPhone 11 of 2019, implies that its repair cost is higher and is equal to that of the Pro model, which maintains the same price as its counterpart last year.Since they cannot even be reserved yet, the company has not disclosed the cost of screen replacement or repair for the iPhone 12 Mini and iPhone 12 Pro Max variants. However, it is to be imagined that the largest of all will also maintain the repair price of the iPhone 11 Pro Max, that is, 361.10 euros. More expensive than a 5G Android mobile Everything in Apple is expensive and a repair of this type would not be less. It is striking how, simply changing the screen of the iPhone 12 or the Pro Max, it will cost us the same price or more money per touch costs us a 5G mobile like the Samsung Galaxy A51 or the realme X50.We will have to give it time to see what in-cell options will come out in order to offer compatible alternatives that allow a screen repair that is somewhat more affordable than the originals.In-Cell TechnologyIn-cell displays for iPhone are affordable, reliable, stable, and easy to installIn-Cell 3D Touch technology that combines liquid crystal, touch sensing elements and 3D capacitive touch sensors in a single structure. As a result, the thickness and weight of the screen are reduced, resulting in excellent quality.The In-Cell display range for iPhone includes a genuine Sharp LCD display with brighter colors, whiter whites and darker blacks than any display on the market.Source: https://www.movilzona.es/2020/10/19/arreglar-pantalla-iphone-12/

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  • Tips to extend the battery life of your smartphone

    Tips to extend the battery life of your smartphone

    4Phones offers some tips to save your smartphone's battery life that you need to know.Tips to save battery that you may not know but will help you to keep your mobile charged for longer and above all to help extend the life of the battery. Think about the way you use notifications The best thing about having your mobile phone always close by is that it allows you to be connected to anything, anyone, anywhere.There is an app for almost everything. However, the more apps you have on your phone, the more trouble you could have in draining your battery.We agree that notifications are absolutely necessary for text messages, calls, emails and / or constant updates, but do you really need Angry Birds notifications every 10 minutes?It all depends on what you really need from your device. Do you need to constantly receive work emails from the moment they arrive in your inbox? Or can you wait an hour? Believe it or not, spending some time thinking about this can do some wonders to help your drums. Your phone uses a lot of battery every time it needs to update the data it ends up receiving. So 4Phones advises you that if you limit the frequency in which your mobile extracts this data, over time you will see a noticeable decrease in battery use and consequently its wear and tear. Mute unknown calls Do you keep getting those "push calls" about student or business loans from companies that constantly offer their services? Think that these calls could be costing more than just money. Constant calls to phones end up wasting large amounts of batteryWhen a call comes in, your screen lights up, the speakers turn on, and vibrations occur. All of this adds to the battery that is being used. One thing is the calls you want to receive and another is the calls that do not interest you. Fortunately, operators and private companies have found solutions to combat this. Even in iOS 13, they have a button literally called Silence Unknown Callers that 4Phones encourages you to use. Drain the battery as much as possible Sometimes technology can be considered too smart for its own good. Smart phone batteries are no exception to the rule, they are also smart. For example, if you charge your phone to 89% constantly, your phone will think that 89% of its battery is the total battery capacity.The battery notices usage patterns when you charge it above a higher threshold, and for whatever reason it takes action. But what should we do? 4Phones advises that you wait until you really need to charge your mobile to approximately 20%. Don't close all your apps all the time In past years we have always applied the old battery saving trick of closing our applications so that they do not work in the background, this trick in moderation can be useful. However, 4Phones advises that running an application followed by going to the home screen and closing the application you just used does not save battery life. It actually uses more battery than you think. Therefore, 4Phones advises waiting until you accumulate a backlog of applications that you could use in a certain period of time before closing them.At 4Phones we love being able to help our mobile device repair clients to obtain information and be able to share it among all the users of our website, so if you have additional advice, to save battery, do not hesitate to let us know and we will share it at the entire 4Phones community.

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