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Warranty period

Clear warranty terms for every product group, so you know exactly what to expect.

At 4Phones, we guarantee the quality of our products. Our warranty ensures that your purchase is protected against manufacturing defects, giving you peace of mind with every order.

A warranty is a promise that a product will work as expected for a set period. If it has manufacturing defects, it may be repaired, replaced, or refunded, as per the warranty terms. It does not cover physical damage, misuse, or improper installation.

What's not covered?

  • Physical damage (drops, liquid damage, cracks)
  • Damage from improper use or installation
  • Products modified or repaired by unauthorized technicians
  • Normal wear and tear (battery degradation, cosmetic scratches)
  • Products without proof of purchase

Important warranty notes

  • Always test products immediately upon receipt before installation
  • Keep original packaging and protective materials until installation
  • Warranty period begins from date of purchase
  • Proof of purchase required for all claims
  • Warranty is non-transferable to subsequent owners

To make a claim, log in to your account and create an RMA request — see Returns in the support menu for the full process.